Switch/CTI requirements
The customer is responsible for making sure the ITS switch meets specific model, version, and interface requirements.
Switch/CTI requirements
|
Specification |
Requirement |
|---|---|
|
Switch Name & Model |
p31, p41, p51, p107 |
|
Supported Switch Versions |
Release 18.5.4.0 |
|
Supported Turret Types |
Netrix, Netrix R, Netrix Touchscreen |
|
Supported Turret Version |
v4.4.0.0+ |
|
Switch Interface Type |
IPSI v3.0.10.0+ |
|
ITSLink Version – |
v5.1.5.0 |
|
LDAP Publisher LDAP schema/basedata |
v1.0.25.0 v2.0.0.16 |
Compatibility with older versions can be reviewed on a case by case basis.
Most current list of supported Switch/CTI combinations (Verint Systems’ Product Central)