Standard view properties

The standard view properties are displayed by default. Mandatory properties provide free-text field to type a value. Optional properties offer default values. Settings during the installation time can be modified later during configuration time.

The default database Settings apply to each database whose corresponding property in Advanced view is empty. For each database where corresponding property in Advanced view is filled, the advanced property is used instead of the Default Database Setting.

The Default Database Settings are mandatory and must represent at least one of the databases.

If you install a Consolidated Server with co-located Survey Server for lab purposes (not supported for production systems), make sure to set the Survey Server Database with the actual SQL Server settings in Advanced view properties.

When remote SQL is used, it is recommended to deploy all databases on a single database instance on a single database server. The remote database server must meet the total resource requirements according to the CFE Guide.

If more than a single remote database server is required, distribute the databases according to deployment level diagram.

For properties that require directory names, see Naming Conventions Requirements in the Technology, Security, & Network Integration Deployment Reference Guide.

Property name	Instructions
Common
Management Account Domain Name	System domain name (short name or NetBIOS name) of the management account.
Management Service Account User Name	User name of the management service account (MSA). This account is used by services that run the applications in the enterprise.
Management Service Account Password	Password of the Management service account (MSA). This account is used by services that run the applications in the enterprise.
Database Management Account Domain Name	Domain name (short name or NetBIOS name) for the Database Management service account (DMSA). If DMSA is not defined in the environment, set the MSA.
Database Management Account User Name	User name of the Database Management service account (DMSA). This account is used for all database installation, maintenance and configuration operations.
Database Management Account Password	Password of the Database Management service account (DMSA).
Maintenance Group Location	The maintenance group location. For a local maintenance group, it is the computer name. For a domain maintenance group, it is the domain short name. Default: computer name
Software Directory Destination	Full path to the destination directory to install the software. Default: E:\Impact360\Software
Logs & Data Directory Destination	Full path to the destination directory to save the log and data files. Default: K:\Impact360\Data
Maintenance Group Name	The maintenance group name (without domain or computer name). Default: VerintWorkforceOptimizationMaintenance
Create Group	Creates a local maintenance group in a server that is not a domain controller. Default: Yes
SQL Database Language	The language as defined in the SQL Database. If a non-English language is selected, then localization package must be installed after the installation, as per the languages available at the time. Default: English
Default Database Settings	Default Database Settings
Database Directory Destination	Local database data directory destination. For a remote SQL Server or SQL cluster, the path to the directory must exist on the same machine on which the SQL Server is hosted. Default: I:\Impact360\Databases
Transaction Log Directory Destination	Local database transaction log directory destination. For a remote SQL Server or SQL cluster, the path to the directory must exist on the same machine on which the SQL Server is hosted. Default: L:\Impact360\Databases
SQL Server Host Address	SQL Server host address. The host address must be a valid Domain Name (DNS) or NetBIOS name. For SQL cluster or SQL farm the server name must be the cluster name. Do not set the SQL instance name. The installation automatically resolves the instance name from provided port. When installing the Application platform, set the host address of the SQL Server with the Framework database.
SQL Server Port	SQL Server port number. Default: 1433
Local SQL Server	Local SQL Server
Configure Local SQL Server	Enables local SQL Server configuration. The SRT detects if a local SQL Server exists and sets the default value accordingly. If after installation, it is required to change this value from True to False or False to True open the registry in the location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Impact360\DatabaseSDK\IsSqlServerLocal and modify the value. Default: True
Local SQL Server Port	Local SQL Server port number. Default: 1433
Contact OLTP Database	Contact OLTP Database
Database Directory Destination	Data directory destination of the Contact OLTP Database server. Default: I:\Impact360\Databases
Database TempDB	Database TempDB
Database Directory Destination	Data directory destination for the TempDB database of the local SQL Server. For remote SQL Server or SQL cluster, this property is not relevant. Default: F:\Impact360\Databases
Transaction Log Directory Destination	Transaction log directory destination for the TempDB database of the local SQL Server. For remote SQL Server or SQL cluster, this property is not relevant. Default: L:\Impact360\Databases
Speech Application Service	Speech Application Service
Speech Data Directory Destination	Full path to the destination directory to save the Speech index and data. Default: K:\Impact360\SpeechData