Validate installation properties and prerequisites

  1. After setting all the required properties in the configuration options pane, click Next.

    The SRT validates the values of the mandatory properties that you provided and other required system settings. If any of the values do not meet the requirements, a relevant error message appears.

    For example:

    • Invalid property "Management service account User Name" in component "Consolidated". This property is mandatory please enter a valid value.

    • Property error in component 'Consolidated'.
      Folder access error.
      Check syntax and privilege in the following properties: 'Software Directory Destination', 'Domain Name', 'Management service account User Name', 'Management service account Password'.

  2. Set the mandatory properties according to the message before you continue.

    If all the required properties are valid, the SRT runs additional prerequisite validations.

Prerequisite validation

Description

OS Version

Validates the installed OS version.

SQL Version

Validates the installed SQL Server version on the relevant platforms.

SSRS Existence

Validates the existence of SSRS (not the version) on relevant platforms.

In addition, validates that SSRS does not use port 80 or 443.

Version

Validates that no previous version is installed

Free Space

Validates the free space on the disk for OS and software partitions.

On Data Center Platforms: 7 GB for OS partition and 11 GB on SW partition.

On Recorder and customer feedback survey server platforms: 2 GB on OS and 5 GB on SW partitions.

Permissions

Validates the user rights of the management, database, and IIS_IUSRS accounts according to the User Rights requirements.

The tool validates only direct assignment. Group assignment is not validated, although group assignment is also allowed.

Ports

Validates that the following ports are free, each of these on the relevant platforms: ADAM, Weblogic, IIS in case IIS is not installed by user, SecuredGateway, and RecorderTomcat.

Platform Change

Validates that once an installation of a certain platform has started, the user does not cancel and try to install a different platform.

IIS

Validates IIS settings in case IIS was installed by customer on relevant platforms.

SQL Validations

Validates the SQL account permissions and sample database creation.

SQL Collation

Validates that the SQL collation is Case Insensitive (CI), and Not a SQL-based collation.

Special Characters

Validates allowed characters in domain, accounts, passwords and folder names.

Uninstall

Uninstall is not allowed if an update release has already been installed on top of the base installation.

Once the validation is completed, the Final Check window appears. It displays the current and required component information. Otherwise, the Final Check is not displayed.

In the Final Check window, if any of the values do not meet the requirements, a warning message is displayed.

The server must meet the minimum hardware and software requirements for each component to ensure a successful installation. There should be no alerts, otherwise you may have problems that cause the installation process to stop.

When you fix a problem on the target machine, reconnect to the machine before running the validation step (right-click the machine on the Network pane and select Reconnect).