Type a unique name for the member group.

Type a description for the member group (optional).

Select either Full Delivery or Selective Delivery.

• Full Delivery (External Controlled) - Recording is controlled by a 3rd party application which redirects audio to the Recorder. This setting is the default.

• Selective Delivery (Duplicate Streamed) - The Recorder Integration Service will dynamically engage the audio stream in real time based off the CTI feed.

The setting None is selected by default and cannot be changed. The Recorder Integration Service will internally load balance the calls to the recorders.

Select one of the following:

• Never (Application) - With this setting, if CTI is disconnected, no audio or screen recording will be kept. If CTI is up, CTI segments will be retained.

• On CTI Disconnection (Performance) - If CTI is disconnected, audio recording continues (VOX-detected segments will be retained). If CTI is up, only CTI segments with recorded audio are retained. VOX segments (not associated to CTI calls) will be discarded. You can set a Rollback Period in the phone data source to specify the length of time preceding a disconnection for which recordings will be held.

• Always (Liability) - If CTI is disconnected, audio recording continues (VOX-detected segments will be retained). If CTI is up, both CTI- and VOX-detected segments will be retained. (If a signaling protocol is configured, it will be used before VOX to record the call.) This setting is the default.

Select one or more check boxes to associate this member group with a Recorder in Microsoft Azure.

Select one or more check boxes to associate this member group with the node on which you previously enabled the Recorder Adapter Proxy Services role.