Trunk-side TDM recording

The following table outlines the tasks required for trunks-side TDM voice recording.

Configuration workflow:

Trunk-side TDM recording

Complete the procedures under Workflow: IP-based voice and video recording, using the settings below when creating member groups.

Create a Compliance Trunk Span Member Group.

  1. See Compliance trunk span member group settings for TDM. Set the Recorder Control Type to Recorder Controlled or CTI Controlled.

Workflow: IP-based voice and video recording