Define settings for a rule to delete interactions using a recycle bin

Add the Delete interactions using a Recycle Bin action to the rule.

Procedure 

  1. In the Actions drop-down menu, select Delete Interactions using a Recycle Bin, and then select Add Action. Once selected, no more actions are allowed for the rule. You cannot combine the Delete Interactions using a Recycle Bin action with other actions.

  2. Select one recycle bin to which the rule adds the interactions that it finds.

    After you select a recycle bin, the page displays how long interactions remain in the recycle bin before eligible for deletion. For example, Interactions will be added to the recycle bin and permanently deleted after 30 days.

  3. Click Next.

What to do next 

Define conditions for a rule to delete interactions using a recycle bin