Review settings for the rule to delete interactions using a recycle bin

After you set the rule's attributes, action, and conditions, the system provides a summary of the configuration settings displayed in three columns.

  • General: The name of the rule, its description, and the rule priority.

  • Actions: The recycle bin that the rule uses.

  • Conditions: Any criteria used to locate interactions.

Procedure 

  1. To see configuration details for the Actions and the Conditions columns, expand any of the actions or conditions shown.

    Drop-down text with the details displays for the selected item.

  2. To make changes to any of the rule settings, use the Back button to revisit the configuration steps.

  3. To disable rule execution, clear the Enable rule check box. By default, new rules are enabled.

  4. To complete the creation of the rule, click Create Rule.

Workflow: Create a delete interactions using a recycle bin rule