Download and extract ISO package for RPM (TAS 8)
Optional. Mount the RPM ISO and install the Verint repository on all TAS servers in your deployment, including the Management server. Alternatively, you can install the required third-party products on your own.
Before you begin
Download and extract ISO package for TAS installation
Procedure
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Access the Text Analytics download area in Verint Connect:
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Go to Verint Connect at https://connect.verint.com.
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Under Support, select Support Home.
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From the right pane, select WFO Software Downloads (V15.2).
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Click Text Analytics Deployment Resources.
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To download the RPM ISO, click the RedHat link, and download the RPM to the /opt/app/TAS_DRG folder.
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Run the following:
Copycd /opt/app/TAS_DRG/roles
sed -i '/python3\*.rpm$/d' server_dedicated_db/tasks/main.yml /
server_dedicated_app/tasks/main.yml server_dedicated_mgmt/tasks/main.yml -
Do the following:
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Create a shared directory:
Copymkdir -p /media/Verint
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Mount the RPM ISO:
Copymount -o loop <rpm_iso_filename> /media/Verint
where:
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<rpm_iso_filename> is the full path to the RPM ISO file in /opt/app/TAS_DRG.
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Install the Verint repo RPM:
Copyyum --assumeyes --nogpgcheck localinstall \
/media/Verint/verint-media-repo_<version>.rpmwhere:
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<version> is the version of the RPM ISO that you downloaded. For example, 1.0-5.x86_64.
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Install the Ansible RPM:
Copyyum --disablerepo=* --enablerepo=verint-media --assumeyes install ansible
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What to do next
Save CA certificates for TAS servers
TAS server requirement matrix by server type
Technology Map