Assign the EC2 role

If the Verint components are hosted in AWS, assign the EC2 role to the recorder instance and give the EC2 role permissions to AssumeRole into the role you created earlier to access the Kinesis stream.

The Service Provider assigns the role.

This procedure is only required when the Verint components are hosted in AWS.

Procedure 

  1. Define an Instance of the Recorder Server in the AWS Cloud.

  2. Create an EC2 role, with any name and account number.

    1. Click Next: Permissions.

    2. Click Create Policy.

    3. Click the JSON tab. You should see something like the following:

      Copy
      {
        "Version": "2012-10-17",
        "Statement": []

      }
      Between the square brackets, enter the following, replacing "Resource" value with the actual ARN from the Verint role you created:
      {
        "Sid": "AllowIPToAssumeRole",
        "Effect": "Allow",
        "Action": "sts:AssumeRole",
        "Resource": "arn:aws:iam::177261743968:role/efgh"
      }
  3. Click Next: Tags, then Next: Review.

  4. Click Create role.

  5. Associate this policy with the EC2 role you created.

Create an IAM role for Twilio

Creating IAM policies