Create project work queues
Set up one or more project queues, and one queue that is not a project work queue (such as an Operations or Email work queue).
Procedure
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Go to Work Administration. Under Work Queues, select Settings.
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On the Work Queue Settings screen, complete the fields.
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In the Media field, select Project.
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For every project queue you want to create, repeat step 2-step 5.
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Create at least one work queue that is not a project work queue.
For example, set the Media field to Operations or Email.
What to do next