Create queues for Operations

Create a root work queue. Then, create extra queues to which work items are distributed from the root queue.

Procedure 

1. Go to Work Administration. Under Work Queues, select Settings.

2. Select Create work queue.

3. To create the root work queue, complete the fields with Media set to Operations.

4. Select Save.

5. Repeat step 1 - step 4 to create the other queues to handle the Operations work items.

What to do next 

Define and manage volume for Operations queues