WIT Item

This report shows all details (attributes) of the WIT Items imported, comparable to a raw data dump.

WIT Item Report

Inputs

  • WIT Named Filter: The filter used to focus on subsets of data in the WIT Item report that are relevant to you.

Outputs

The attributes associated with the WIT items, including:

  • Organization Name

  • External ID

  • Datasource Group Name

  • Employee Name

  • Work Queue Name

  • Status

  • Age

  • Is Workable

  • Type

  • Created By

  • Creation Date

  • Closed By

  • Description

  • CallBackDate

  • CustomerName

  • ContactNumber

  • Datasource Name