Firewall ports required
For Verint Recorders and the Zoom Contact Center Center to communicate, certain ports must be open and reachable on server firewalls and the devices (routers, switches) in your network.
|
Source |
Destination |
Protocol |
Port# |
VPN Required? |
Configurable? |
Description |
|---|---|---|---|---|---|---|
|
Zoom Contact Center Websocket client |
Recorder Adapter Proxy Service |
WSS (TCP, HTTPS) |
443 |
No |
Yes |
Media stream and related metadata |
|
Zoom Contact Center OAuth Application |
Recorder Integration Service |
WSS (TCP, HTTPS) |
443 |
No |
No |
Agent events |
Firewall port requirements (Technology, Security, and Network Integration DRG)