Export DPA System State

DPA system administrators can export a system state snapshot for troubleshooting purposes.

What is Exported?

Item

Description

Computer file versions

A list of DPA monitored desktop machines and the file versions they contain.

User configuration versions

List of DPA users, their organizational membership, and trigger versions. Includes the last known user on each DPA monitored machine.

System file versions

List of server side DPA files and their versions.

Screen library

Images and data files.

Procedure 

  1. Navigate to HOME and then select My DPA.

  2. Expand the System Status area.

  3. Select Include Screen Library to include captured screens.

  4. Click Export System State.

  5. Save the system state zip file in a desired location.