Export DPA System State
DPA system administrators can export a system state snapshot for troubleshooting purposes.
What is Exported?
|
Item |
Description |
|---|---|
|
Computer file versions |
A list of DPA monitored desktop machines and the file versions they contain. |
|
User configuration versions |
List of DPA users, their organizational membership, and trigger versions. Includes the last known user on each DPA monitored machine. |
|
System file versions |
List of server side DPA files and their versions. |
|
Screen library |
Images and data files. |
Procedure
-
Navigate to HOME and then select My DPA.
-
Expand the System Status area.
-
Select Include Screen Library to include captured screens.
-
Click Export System State.
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Save the system state zip file in a desired location.