Capture Verification feature licenses
Feature licenses control the availability of Capture Verification functionality.
|
Feature license |
Description |
|---|---|
|
2022R1 - Amazon Connect Collectors for Automated Verification |
Enables Capture Verification integration with Amazon Connect. |
|
2022R1 - Automated Verification - Call Verification Complete Notification |
Enables the Verification Confirmation feature of Capture Verification, with which you can configure requirements that recordings must meet before confirming verification success to Zoom storage. |
|
2022R1 - Automated Verification CDR Field Mapping |
Enables the creation and management of Call Detail Record (CDR) definitions in Capture Verification. |
|
2022R1 - Automated Verification CDR Storage |
Enables the saving of unprocessed CDR data to the Automated Verification database. |
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2022R1 - Automated Verification Notes |
Enables the creation and management of notes on the Issues workspace of Capture Verification. |
|
2022R1 - BT Trading Enterprise Collectors for Automated Verification |
Enables Capture Verification integration with BT Trading Enterprise (formerly IPTrade). |
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2022R1 - Capture Verification Collector Load Balancing |
Enables the performance updates to Capture Verification that introduce improvements in Automated Verification Agents managing Collectors. |
|
2022R1 - Enhanced Recording Expectation for Automated Verification |
Enables the use of recorder decisions in Capture Verification compliance results. |
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2022R1 - External Recorders for Automated Verification |
Enables Capture Verification integration with Verint Financial Compliance (VFC) Capture. |
|
2024R1 - Genesys Cloud CX Collectors for Automated Verification |
Enables Capture Verification integration with Genesys Cloud CX. Enables voice quality data from Genesys Cloud CX data sources in Capture Verification. |
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2022R1 - Genesys PureEngage Collectors for Automated Verification |
Enables Capture Verification integration with Genesys Engage (formerly Genesys PureEngage). |
|
2022R1 - IPC Unigy Collectors for Automated Verification |
Enables Capture Verification integration with IPC Unigy. |
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2022R1 - Use Minimum Session Length in Automated Verification |
Enables Capture Verification to use the Minimum Session Length data source configuration setting to produce more accurate compliance results. |
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2022R1 - Zoom Meetings Collectors for Automated Verification |
Enables Capture Verification integration with Zoom Meetings. |
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2022R1 - Zoom Phone Collectors for Automated Verification |
Enables Capture Verification integration with Zoom Phone. |