Create a workstation group and assign workstations

Procedure 

  1. Complete the following fields:

    • Platform—This is the platform or operating system for this workstation. Select Windows, OS/2, or Windows Terminal Server. If you select Windows Terminal server, Phone Data Source and Extension are disabled.

    • Phone Data Source—Select the Phone data source if you are creating static workspace by assigning the workstation to Extension.

    • Extension—Click the pencil button to specify the TDM or IP telephone extension associated with this workstation. This applies only if you are creating static workspaces.

  2. Click Assign.