Change the WebLogic 12.x Admin Account Password (Windows Authentication)

Perform this manual procedure to change only the WebLogic Admin Account password.

Perform this procedure before changing the WebLogic Admin Account password in the Windows domain.

Before you begin 

Back up the WebLogic 12.x Files Needed to Restore the Existing Account or Password

Procedure 

  1. On the Application Server, access the WebLogic administration console using the following URL:

    http://localhost:7001/console

  2. Sign in to the console using the existing WebLogic Admin Account credentials.

    The user name and password you use to log into the WebLogic Server Administration Console are the same account name and password that are specified on the Framework Applications server role Settings page.

    To view this user name and password, select System Administration > Enterprise > Settings and select the Framework Applications server role in the Installations pane. The account name and password appear under the Server Access settings.

  3. Under Domain Structure (left pane), select Security Realms.

    Domain Structure settings

  4. In the Realms table, click BPDBRealm.

  5. Click the Providers tab.

    Providers tab

  6. In the Authentication Providers table, click the name of the Active Directory provider. The Description column for this provider states, Provider that performs LDAP authentication.)

    Authentication Providers table

  7. Click the Provider Specific tab.

    Provider specific tab

  8. Under Change Center (left pane), click Lock & Edit.

    Change Center settings

  9. In the Connection area, complete the following fields:

    • Credential text box - Type the new password for the account.

    • Confirm Credential text box - Type the new password for the account again.

    Connection section fields

  10. Click Save.

    When the update is successful, the message “Settings updated successfully” appears under the Messages setting in the right pane.

    If you have an application server cluster, repeat all steps of this procedure from the beginning of this procedure to this step on each application server in the cluster before continuing to the next step.

  11. Under Change Center (left pane), click Activate Changes.

    When the activation is successful, the message “All changes have been activated. No restarts are necessary.” appears under the Messages heading in the right pane.

    At this point, it is possible for the WebLogic admin user to be locked out of the WFO application. If this occurs, just continue with this procedure. This problem is resolved in the next step.

  12. An Active Directory administrator must perform this procedure in Active Directory.

    Reset the WebLogic admin user password to the new value in Active Directory > Users & Computers.

    1. Right click the user object and click Reset Password.

    2. In the New password field, enter the new password.

    3. In the Confirm password field, enter the new password again.

    4. Make sure the Unlock the user’s account check box is selected.

    5. Click OK.

  13. Access the enterprise portal with a web browser, and verify that you can sign in using any Windows domain account that was previously used to access the portal.

    If you cannot sign in, a mistake has occurred somewhere in this procedure. To reset the password, repeat this procedure from step 1.

  14. Use a text editor to update the boot.properties file on the application server.

    1. Use Notepad or a similar text editor to open the boot.properties file on the application server from the following location:

      %VERINT_WEBLOGIC_DOMAIN_HOME%servers\ProductionServer\security

    2. For the password= parameter, type the new password (to replace the existing password value).

    3. Save the boot.properties file and close the text editor.

      The clear text password is encrypted after you restart the WFO_ProductionDomain_ProductionServer service in the next step.

    4. Restart the WFO_ProductionDomain_ProductionServer Windows service from the Services window on the server on which you have edited the boot.properties file.

      If the WFO_ProductionDomain_ProductionServer service fails to start, or stops unexpectedly verify, the password is entered correctly in the boot.properties file.

    5. If you have an application server cluster, repeat this step on every server in the cluster before continuing to the next step.

  15. From the enterprise portal, select System Management > Enterprise > Settings.

  16. Under Installations (left pane), open the Framework Applications server role.

  17. In the Framework Applications server role settings, update this field:

    • Administrator Account Password - Enter the new password for the WebLogic Admin Account here. (Click the icon to the right of the text box to set and confirm the password.)

  18. Wait for the Pending Messages icon to disappear from the top of the screen before continuing to the next step.

  19. Verify that the CMA distribution is completed successfully for the application servers.

    1. Open the Enterprise Manager Agent (EMA) application on the application server.

    2. To open the EMA, enter this URL in the web browser: http://hostname/EMA, where hostname is the host name of the application server.

    3. Select Status > System Monitor.

    4. In the Status Messages area, look for a message stating: CMA Distribution: complete successfully on date_and_time

    Status Messages section

  20. Check the Alarm Dashboard for an alarm indicating that it is necessary to restart the WFO service.

    1. From the enterprise portal, select System Monitoring > System Monitor > Alarm Dashboard.

    2. In the Alarm Dashboard, look for an alarm named Service restart required that is active on an application server for which you have changed the WebLogic Admin Account password.

      If you have multiple application servers, you see one alarm for each application server.

      The alarm indicates that it is necessary to restart the WFO_ProductionDomain_ProductionServer service. (The alarm Details pane for an alarm indicates the specific service that must be restarted.)

    3. When you see this alarm for an application server, restart the WFO_ProductionDomain_ProductionServer service on that application server and then acknowledge the alarm.

      If the Framework Applications plug-in fails, check the pluginerror.log file. Find the log file in:
      <install_directory>\Software\UCMServices\Plugins\Databases\FrameworkApplications.

What to do next 

Restore the Existing WebLogic 12.x Admin Account User Name or Password

Related information 

Technologies, Security and Network Integration Deployment Reference Guide