View Assessment

Use the Assessments control in KPI View to view an existing KPI assessment that was created by someone else to see the KPI status. Assessments can be viewed by a variety of roles, including agents, supervisors, managers, and administrators.

Before you begin 

• Managers access the KPI View workspace from Explore Performance.

• Employees access the My Performance: KPI View workspace from My Performance.

Procedure 

1. Click the Assessments control. When the KPI has one or more associated assessments, a number (1+) is displayed on the Assessments icon. The Assessments pop-up window appears.

2. View the applicable assessment.

3. Click Close.

Related topics 

Manage Assessments in KPI View