Add an interaction to a folder

You can assign an entry in the search results list to a folder.

Before you begin 

Ensure that the target folder has been created in the system using Flag Manager.

Procedure 

1. Run a search that returns at least one interaction.

2. Select a single interaction in the search results list.

3. Click add to folder .

   

4. Select a target folder where you want to place the interaction.

5. Click OK.

Related topics 

Search for interactions

Creating and managing folders

Related information 

Flag Manager (Interactions and Analytics Administration Guide)