Export shift events

Export all shift events from the WFO system to an external file.

If you want to store data on your hard drive, or want to make multiple updates using a data file, you can export shift event data. Once you make your updates, import them back into the system.

Procedure 

1. Go to Work Administration. Under Work Rules, select Shift Events.

2. Select the organization from which you want to export shift events.

3. Select Export.

4. On the File Setup screen in the Delimiter field, select one of the following as the field delimiter (separator) used in the file:

   • Tab

   • Semicolon

5. Select Export, and then Done.

   The system exports the data to the file, ShiftEvents.txt.

6. At the prompt, open or save the export file.

Related topics 

File setup screen for imports and exports

Import shift events