Validate certificates

Every new certificate must be validated using the Certificate Validation Tool.

1. Obtain the Certificate Validation Tool: from the Verint Connect home page, go to Tools & Resourcesand select WFO Tools.

2. Download the relevant tool from the list, extract the zipped file, and run Certificate Validation Tool.exe.

3. Select the relevant Certificate Type and browse to the location of the certificate you are validating.

4. Enter the P12 file Export Password (for server certificates only).

5. Click Validate Certificate.

6. The details of the certificate are displayed and are validated. The validation results are as follows:

   • Green: indicates the parameter value is valid

   • Orange: indicates a warning or a validation issue

   • Red: indicates the parameter value is not valid

7. Verify that all parameters are valid.

   • When a Completed with errors or Completed with warnings result is achieved, review the tool tips of the failed validations, resolve the error, and rerun the tool.

   • When a Successful Validation result is achieved, the certificate is valid and is ready to be deployed.