Assignment rule details
When creating or editing an assignment rule, define or update data about the assignment rule.
|
Field |
Description |
|---|---|
|
Name |
Defines the name of the assignment rule. For example: FT Rule; PT Rule |
|
Organization |
Read-only field that displays the organization for which the assignment rule is created (the selected organization). |
|
Priority |
Specifies the priority of the assignment rule among the other defined assignment rules. |