Register Verint as a Webex App for Cisco Webex Calling

Before configuring the Recorder, you need to register Verint as a Webex App on the Cisco Webex Developer Portal. After registration, you receive a client ID, client secret, and an authorization URL.

If you are building the integration on behalf of a customer or tenant, you must sign in to the Webex developer website using the customer's administrator-level credentials for their Cisco Webex Calling platform.

Before you begin

Get a valid Webex account with the Cisco Webex Calling license and an admin license. Assign “Compliance Officer” role to the admin user used for creating Webex OAuth App.

Procedure

Sign in to developer.webex.com using administrator credentials for your Webex account.
From your profile avatar, select My Webex Apps.
Select Create a new app.

Complete the New App Integration form as follows:

Parameter	Value
Integration name	Enter a unique name for this app.
Icon	Select the default icons or upload your own. Example: The icon must be precisely 512 × 512 pixels in PNG or JPEG format.
App Hub Description	Describe the purpose of this integration. Example: By integrating Verint recording services with a Cisco Webex Calling, you can record voice calls for archive and analysis, while complying with recording compliance regulations.
Redirect URI(s)	Enter a valid URL that you control. It is used to get the authorization code. You can use `https://oauth.pstmn.io/v1/callback`.
Scopes	Select the following scope: spark-compliance:recordings_read spark:people_read spark:xsi spark-admin:xsi spark-admin:people_read spark-admin:organizations_read identity:tokens_read identity:tokens_write

Select Add Integration.
Copy and save the Client ID and Client Secret and the OAuth Authorization URL to use when you create an authorization code and security tokens.

What to do next

Get Webex authorization code for Cisco Webex Calling