Define the default survey language

The Default Language serves as both the primary language and the fallback language when a custom language fails for any reason. The Default Language is pre-loaded during the installation of Customer Feedback, but it must be defined.

Procedure 

  1. Click System Management > Customer Feedback > Survey Languages.

  2. Select the Default Language, and click Edit.

  3. In Language list, click a language.

  4. In Language Code box, change the code if necessary.

  5. Click Save.

What to do next 

You can replace the blank sound files that were pre-loaded during installation with valid sound files.

Upload or replace a common sound file

Survey Language: Available Languages page description

Survey Languages: settings page description