Settings for the Genesys Cloud CX AudioHook Media Adapter
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Field |
Description |
|---|---|
|
Adapter Name |
Type a unique name for this adapter. Do not use any special characters or characters that truncate xml. This field is not case-sensitive. |
|
Description |
Optional. Type a description of the adapter. |
|
Adapter Type |
A read-only field that lists the adapter selected previously. |
|
Startup Type |
Select one of the following:
|
|
DataSource |
Select the Genesys Cloud CX data source that you created previously. |
|
Local Port Websocket Listen On |
Enter the port on which the adapter listens for WebSocket connections from Genesys. The default port is 8089. The selected port must be available and open on the Recorder Adapter Proxy Service (RAPS) server that runs the adapter. |
|
Security Profile |
A security profile on the Secure Gateway (SGW) defines the protocols and ciphers allowed for secure communications. Client connections that do not meet this minimum protocol are rejected, and may result in recording loss. The Security Profile setting specifies from where the adapter must obtain the profile.
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