Use case 3: Audio and video interaction

Similar to Use case 1, the call with audio only interaction, the same interaction ingestion with video would be updated with the following:

Copy

...
{
"contents": [
{
"index": 1,
"duration": "118",
"start_time": "2017-11-14T14:33:40.379Z",
"content_type": "audio/vnd.verint.wav"
},
{
"index": 2,
"duration": "118",
"start_time": "2017-11-14T14:33:40.379Z",
"content_type": "video/vnd.verint.mp4"
}
],
...

To complete the ingestion process, the audio wav (part 1) and video mp4 (part 2) must be uploaded following this metadata POST.