Use case 1: Audio only interaction
Use case 2: Audio and Verint screen interaction
Use case 3: Audio and video interaction
Use case 4: Audio and video interaction forcing v2 behavior on the v3 API
Use case 5: Creating employees for ingestion using Employee Management APIs
Use case 6: Populating custom data through ingestion
Use case 7: Associating external audio recording with Verint screen recording
Related topics
General information
Multimedia Ingestion API Overview