Use case 4: Audio and video interaction forcing v2 behavior on the v3 API

In this example, which is similar to Example 3, you force Multimedia Ingestion v2 behavior on Multimedia Ingestion v3.

By including the api.allow_missing_agent = true and leaving the remaining parts of the request unchanged, it can be sent without an agent_id provided, as it was possible with v2.

Copy
...
"api": {
"allow_missing_agent": true
},
"contents": [
{
"index": 1,
"duration": "118",
"start_time": "2017-11-14T14:33:40.379Z",
"content_type": "audio/vnd.verint.wav"
},
{
"index": 2,
"duration": "118",
"start_time": "2017-11-14T14:33:40.379Z",
"content_type": "video/vnd.verint.mp4"
}
],
...

To complete the ingestion process, the audio wav (part 1) and video mp4 (part 2) must be uploaded following this metadata POST.

Use cases