Create tenant entities for existing tenants

As a result of a migration to tenant entities, after Data Center migration, create tenant entities for all existing tenants in the system.

Before you begin

Procedure

Go to Organization Management. Under Hierarchies, select Tenant Settings.
From Tenant Settings, click Create in the lower right corner.
In the Tenant Details section, enter the tenant name, description, external tenant ID, and select the tenant organization and tenant root groups created previously. The description and tenant root groups are optional.
In the Tenant Admin User Details section, leave the details empty.
Click Create.

A confirmation message appears, indicating that the tenant entity was successfully created. The new tenant details now appear under Tenant Settings, and the new Tenant Administrator user appears under User Management.

The Tenant Administrator user is created as a DB Realm user. If required, you can reconfigure the Tenant Administrator user to use SAML authentication. For more information, see the Authentication Configuration Guide.
To change tenant entity details after the tenant is created, under Tenant Settings select the tenant and click Edit.

To change the Tenant Administrator user's details, under User Management select Usernames.

You can change the tenant Name, Description, and External ID, but not the root organization or assigned root groups. If you need to change a root organization or groups for a tenant, contact Support.