Set the Speech Analytics rule attributes
Set the Speech Analytics rule's name, description, and priority.
Procedure
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In the Project Rules Manager toolbar, click
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In the General pane, set the rule's attributes:
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Name: Set a unique rule name.
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Description: Describe the purpose of the rule.
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Priority: Set to Normal by default.
To change the priority, select a priority level from the list.
If High is selected, interactions that meet the rule's conditions will be processed before interactions that meet another rule's conditions with a Medium priority
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Click Next.
What to do next