Set the attributes for a rule to delete interactions using a recycle bin

In the General tab, define the rule's name, description, priority.

Procedure 

  1. In the Project Rules Manager toolbar, click Add icon.

  2. In the General pane, set the rule's attributes:

    • Name: Set a unique rule name.

    • Description: Describe the purpose of the rule.

    • Priority: Set to Normal by default.

      To change the priority, select a priority level from the list.

      If High is selected, interactions that meet the rule's conditions will be processed before interactions that meet another rule's conditions with a Medium priority

  3. Click Next.

What to do next 

Define settings for a rule to delete interactions using a recycle bin