Text Analytics (TA) Server Readiness validation report

The TA Server Readiness Validator generates reports at the end of the validation process summarizing the preparation status of the TAS servers.

Validation report types

The TA Server Readiness Validator generates two types of validation reports:

  • Server-specific report

    • Server-specific reports are generated for each TAS server in your deployment, including the TAS Management server.

    • Each server-specific report log file is identified by the FQDN of the TAS server for which it is generated with the date and time:

      validation_log_<fqdn_tas_server_date_time>.log

      Example:

      validation_log_TLWHVRHEL061.tlvlabqm.com_2018-06-04T11:22:16Z.log

  • Unified report

    • The unified report consolidates the information from each of the individual server reports.

    • The unified report file is identified by the date and time it is generated:

      Unified_validation_log_<date_time>.log

      Example:

      Unified_validation_log_2018-06-03T09:28:37Z.log

TA Server Readiness Validator troubleshooting

The table lists the common errors identified by the TA Server Readiness Validator, with examples of each error.

Possible validation error

Example of corresponding error in log

Hostname FQDN mismatch

Your hostname: TLWHVRHEL080 doesn't match your FQDN: TLWHVRHEL080.tlvlabqm.com

Port closed

Port 5000/tcp: is not open

Missing media
  • /media/Verint: path does not exist

  • No RPM file matching '/media/Verint/verint-media-repo-1.0-4.x86_64.rpm' found in system

User group does not exist

tas group: does not exist and must be created

User does not exist

tas_app user: does not exist

User not associated with correct group

tas_inst: is not associated with Docker group

Required settings not configured or are incorrectly configured

  • log purge: is not configured

  • /etc/sysconfig/docker: is not configured correctly for secured Docker; verify the Docker daemon status

  • /etc/logrotate.d/prometheus: log rotate policy is not set

  • vm.max_map_count kernel: value is not modified as expected

  • /opt/app/data/bricks/brick1/g1: Gluster volumes bricks are missing

Directory does not exist

/opt/app/data: does not exist and must be created

Required certification not in designated location

/opt/app/data/ssl/secure_gateway/secure_gateway_rootca.crt: this certificate is missing at its designated path

Incorrect directory permissions

  • /var/lib/docker/overlay2: verify that directory properties are set to 0654

  • /opt/app/data/configservice_data: verify that all recursive elements have the required permissions & ownership

Docker installation error

Service docker not found on host, assuming it will exist on full run. Check your docker installation.

Related topics 

Run the TA Server Readiness Validator