Run the TA Server Readiness Validator

Run the TA Server Readiness Validator after completing either automated or manual server preparation, and validate that all server requirements are met before installation.

Before you begin 

Procedure 

  1. Do one of the following:

    • If you completed automated server preparation, go to step 4.

    • If you completed manual server preparation, continue from step 2.

  2. If you do not have the TAS ISO file stored locally, download the ISO file from Verint Connect:

    1. Go to Verint Connect at https://connect.verint.com.

    2. Under Support, select Support Home.

    3. From the right pane, select WFO Software Downloads (V15.2).

    4. Click Text Analytics Deployment Resources.

  3. From the Linux subfolder in the ISO file, extract the TAR and .TAR.GZ files for the TAS images:

    1. As root user on the TAS Management server, create /opt/app/:

      Copy
      mkdir /opt/app/
    2. Download and mount the TAR and .TAR.GZ files into /opt/app/.

    3. Extract the files for the readiness validator:

      Copy
      tar -C /opt/app/ -xvf /<install_tar_iso_path>/tas-scripts.tar TAS_DRG

      where:

      • <install_tar_iso_path> is the full path to the TAR files.

  4. Set permissions for the TA Server Readiness Validator:

    1. Go to TAS_DRG:

      Copy
      cd /opt/app/TAS_DRG
    2. Set permissions:

      Copy
      chmod 744 DRG_validate_report_produce.sh
  5. Run the TA Server Readiness Validator:

    Copy
    ./DRG_validate_report_produce.sh
  6. When prompted, do the following:

    1. To start the validation process, enter 1.

    2. Enter the absolute path and name of the inventory file.

  7. When the process completes, check the validation report generated in /tmp/TAS_DRG/validation:

    • Review the unified or server-specific validation report logs and fix the errors.

    • Email the Ansible_log_DRG_validation_<DATE>.log in /tmp to Customer Support or the project manager.

  8. Optional. On any one of the TAS servers in your deployment, unmount and delete the ISO:

    Copy
    umount /media/Verint
  9. Repeat step 8 for all the other TAS servers in your deployment.

Text Analytics (TA) Server Readiness validation report