Daily Production
This report is an expanded version of the Capacity Plan report, and consists of one graph which represents FTE actual and Forecasted.
Default Access Rights
This report can be run by default by the following roles: Administrator, Manager, Scheduler.
Inputs
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Time Frame: The time frame can be entered as the last N days, or as an explicit date range set using a date range selector.
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Organizations: Use the Organization selector to choose the organization(s) for which to run the report.
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Daily FTE Hours: Specify the number of FTE Hours to use in the FTE calculation.
Outputs
The reports shows the following metrics in both Forecast and Actual modes simultaneously:
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Hours
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Workload (volume)
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AHT
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Beginning Backlog
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Ending Backlog
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FTE