Add a phone extension associated with a data source
In fixed seating environments, each employee has a permanently assigned workstation and is associated with a specific extension. The data source and extension is included in the user profile.
Procedure
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Go to User Management. Under Employees, select Profiles.
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Go to the Data Source area at the right of the Profiles page.
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To add a phone Extension, do one of the following:
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Enter the extension in the text box.
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Select the pencil icon next to the text box. In the Select Extension dialog box, select the extension, and then select Set.
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Adding a data source to a profile
Data source configuration (System Administration Guide)