Process Analysis

Process Analysis provides a means to recognise and report on repetitive sequences of user actions. Process Analysis recognizes processes based on a defined pattern of events detected on the desktop.

Process Analysis Reports

Process Analysis reports analyze the processes that are being completed across the enterprise. They display processes, their steps, and events, including data regarding activity volume and average handling time for each task identified.

Steps and Processes

Process Analysis defines processes as sequences of steps, and defines steps as sequences of events or triggers.

Diagram showing relationship of process, step, event, and trigger

Process Discovery and Analysis Workflow

Process Analysis Reporting

Define Steps

Define Processes

Steps

Processes