Capture Verification privileges

Privileges control access to Capture Verification features.

Privilege

Description

Default roles with privilege

View Overview

View the Overview dashboard of Capture Verification.

Administrator

Enterprise Manager Admin

Tenant Administrator

View Issues

View the Incidents workspace of Capture Verification.

Administrator

Enterprise Manager Admin

Tenant Administrator

Export Segment to CSV file

Export call or recording segments with issues listed under the Incidents workspace to a Comma-Separated Values (CSV) file for reference or further analysis. CSV files can be viewed with applications such as Microsoft Excel.

Administrator

Enterprise Manager Admin

Tenant Administrator

View Collectors

View the Data Sources filter option and the data on the Overview dashboard and the Incidents workspace.

Administrator

Enterprise Manager Admin

Tenant Administrator

Add, Edit, and Delete Collectors

Include data sources in Capture Verification, and create, edit, and delete Collectors on the Collectors tab under Configuration.

Administrator

Tenant Administrator

Edit SLIs

Edit Service Level Indicator (SLI) targets on the Service Level Indicators tab under Configuration.

Administrator

Tenant Administrator

View Issues User Columns

View the User (calling party) and User (called party) columns in the Incidents workspace.

Administrator

Tenant Administrator

Manage Incident Log Entries

Add, edit, and delete incident log entries in the Incidents workspace.

Administrator

Tenant Administrator

Privileges required for Capture Verification tasks