Privileges required for Capture Verification tasks
To control access to Capture Verification, administrators either select default roles for users or use Capture Verification and Framework privileges to create custom roles. Roles and privileges determine who can perform specific tasks relating to Capture Verification.
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Task |
Capture Verification privileges required |
Framework privileges required |
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View the Overview dashboard of Capture Verification |
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View the Incidents workspace of Capture Verification |
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Export call or recording segments with issues to a Comma-Separated Values (CSV) file |
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View the Capture Verification data source configuration settings |
View Collectors |
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Add or edit Capture Verification data source configuration settings |
Add, Edit, and Delete Collectors |
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View incident log entries |
View Issues |
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Add, edit, or delete incident log entries |
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View or edit the Configuration Service Level Indicators (SLIs) settings |
Edit SLIs |
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View the User (calling party) and User (called party) columns on the Incidents workspace of Capture Verification |
View Issues User Column |
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View and configure Capture Verification alerts |
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View and configure Capture Verification reports |
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Optionally, to schedule reports, select any required privileges from below:
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