Remove a field

Remove a field when you no longer require it in the system.

When you remove a field, it is also removed automatically from any employees or customers configured to use it for identification.

You must also update all Identification Rules that use an attribute corresponding to the removed field, if any, since Identification Rules are not updated automatically.

Before you begin 

Create at least one field.

Procedure 

  1. Go to Risk Management. Under Configure, select Fields.

  2. Select a field in Configure Fields.

  3. Click delete Delete icon to remove it from the system.

    A confirmation is displayed to verify the removal.

  4. Click Yes.

    The field is removed immediately from the field list and from any employees or customers using it for interaction identification.

Access Risk Management fields configuration

Working with fields

Configuring fields reference