Desktop Resources silent install parameters

The property settings determine how Desktop Resources is installed silently on the desktops.

Updating existing property settings

To change property settings after installation, you can reinstall the Desktop Resources MSI with new silent installation parameters.

Reinstalling with new parameters does not require uninstalling the existing desktop resources.

Parameters

Description and Default Values

AUTH_TOKEN

The internal API key value used for tenant authorization in all desktop components.

To maintain PCI 4 compliance, upgrade your desktop components to the minimum required KB that supports the enhanced API key security, then authenticate using a newly generated API key.

Default value: ( empty )

MSIS_DIR

<Shared network folder:>\DesktopApplications

MsiFile

For Verint customers: DesktopResourcesVerint.msi

For British Telecom (BT) customers: DesktopResourcesBT.msi

For IPC customers: IPC.msi

USE_COMMAND_LINE

USE_COMMAND_LINE=1

Mandatory

Refer to Installation by role: silent distribution for a sample script that includes the command line for distributing this application in silent mode.

Generate an Internal API Key

Authentication flow (Workforce Optimization SDK Programmer's Guide)