Custom attributes for Cisco Webex Meetings

Custom attributes are optional. They can be used to serve specific business needs using data present in a particular environment. Each custom attribute is meta data from the Cisco Webex Meetings. To make this data available, you must add the attributes you want to the Verint database.

Refer to the following list to help you decide which attributes, if any, you want to add to customize your reports for interactions from Cisco Webex Meetings.

To make the data related to a custom attribute available in Verint applications and reports, add the custom attribute to the data source, map it on the Adapter, and then map the attribute to a custom field.

Custom Attribute	Field to map on Adapter
meetingId	event.meetingId
siteURL	event.siteURL
integrationTags1	event.integrationTags(0).Tag
integrationTags2	event.integrationTags(1).Tag
integrationTags3	event.integrationTags(2).Tag
meetingTitle	event.meetingTitle
meetingStartTime	event.meetingStartTime
meetingEndTime	event.meetingEndTime
hostDisplayName	event.hostDisplayName
hostEmail	event.hostEmail
scheduledType	event.scheduledType
joined_timen^*1	event.Participants(n).joined_time
left_timen ^*1	event.Participants(n).left_time
inviteen ^*1	event.Participants(n).invitee
hostn ^*1	event.Participants(n).host
coHostn	event.Participants(n).coHost
orgIdn	event.Participants(n).orgId
callIdn^*2	event.Recordings(n).callId Where n = the sequential number for a particular recording.
timeRecordedn^*2	event.Recordings(n).timeRecorded
durationSecondsn^*2	event.Recordings(n).durationSeconds
downloadLinkn ^*2	event.Recordings(n).downloadLink

*1) Where n is a sequential number for a particular field for a specific participant. For example: joined_time1 is assigned participant(1).joined_time.

*2) Where n is the sequential number for a particular recording.