Configuring metadata detection for IAFD

Metadata Detection requires configuration of the metadata attributes and values you want to detect on interactions. Define the metadata attribute type and value.

After you have configured metadata, you can use watch lists to organize collections of metadata you want to detect on interactions.

Required permissions to configure metadata detection

Metadata detection configuration requires additional role permission in User Management. In addition to Edit Metadata Targets, you must also have permission to View Analytics Rules (found in Enterprise Manager Configuration under Roles Setup).