Verify provider of installed SSL certificate
Microsoft Media Platform is used to send media from Microsoft Teams to Verint. The platform requires an SSL certificate encrypted by a cryptographic service provider (CSP) on each endpoint. You can confirm that the required CSP SSL certificate is on your Verint VM using certutil.
Procedure
-
From Command Prompt, run
certutil -store my. -
In the results, find
Provider =.
If "Cryptographic Provider" is in the name, the correct type of certificate was installed, and no further action is required.
If "Key Storage Provider" is in the name, it is a Cryptography Next Generation (CNG) certificate. Delete this CNG certificate. Add a Cryptographic certificate to the VM.
Open ports and add certificate to the VM
certutil (Microsoft Documentation - Windows Command Reference)
List of Microsoft Cryptographic Service Providers (Microsoft App Development)
How to Determine if a Certificate is Using a CAPI1 or CNG key (Microsoft Technet)