Create a member group for the Twilio data source

The member group defines the type of capture to perform, and creates an association between the Recorder Adapter Proxy Service (RAPS) and the IP Recorder.

Before you begin

Create the Twilio application data source.

Procedure 

1. Go to Recording Management.

2. Under Data Sources, click Capture Endpoints.

3. Select the Twilio data source created previously, and then click Member Groups.

4. Click Create, then select Twilio member group.

5. Complete the settings.

6. Click Save.

What to do next 

Complete the Settings for the Twilio Member Group

Add Twilio agents to the system

Related topics 

Create the Twilio Application data source

Workflow: Set up the Twilio integration

Integration configuration