Custom attributes for Zoom Meetings

Custom attributes are optional. They can be used to serve specific business needs using data present in a particular environment. Each custom attribute is meta data from the Zoom Meetings. To make this data available, you must add the attributes you want to the Verint database.

Refer to the following list to help you decide which attributes, if any, you want to add to customize your reports for interactions from Zoom Meetings.

To make the data related to a custom attribute available in Verint applications and reports, add the custom attribute to the data source, map it on the Adapter, and then map the attribute to a custom field.

Custom Attribute	Field to map on Adapter
Meeting ID	event.meeting_uuid
ArchiveFileID	event.individual_archive_file_id
Host Username	event.host_username
Host Email	event.host_email
Start Time	event.start_time
End Time	event.end_time
Topic	event.topic
Audio Download URL	event.audio_download_url
Video Download URL	event.video_download_url
Chat Download URL	event.chat_download_url
Participant(n) User ID	event.Participants[].user_id
Participant(n) Username	event.Participants[].participant_username
Participant(n) Email	event.Participants[].participant_email
Participant(n) JoinTime	event.Participants[].participant_join_time
Participant(n) LeaveTime	event.Participants[].participant_leave_time
Participant(n) Download URL	event.Participants[].download_url

Where n is a sequential number for each participant by order that they joined the meeting. The first participant to join, would be participant(1).join_time.