Requirements for integration with IPC Unigy

There are specific requirements to meet to set up the integration between IPC Unigy and Automated Verification.

Integration with IPC Unigy requires:

• An IPC Blue Wave account with access to the IPC Data API.

• The Verint Trading Recording license item enabled in WFE.

• The IPC Unigy Collectors for Automated Verification license item enabled in WFE.

Related topics 

Enable IPC Unigy data sources in Workforce Engagement

Enable IPC Unigy data sources in Automated Verification