Enable IPC Unigy data sources in Automated Verification

To enable IPC Unigy data sources in Automated Verification, the IPC Unigy Collectors for Automated Verification license item must be enabled.

Procedure 

  1. In a browser, go to http://<wfo_app_server_address>/wfo/control/license_edit.

  2. On the License Data page, under Features, enable 2022R1 - IPC Unigy Collectors for Automated Verification.

  3. Click Save.

Enable Automated Verification feature licenses

Configure data sources for use with Capture Verification

Requirements for integration with IPC Unigy

Enable IPC Unigy data sources in Workforce Engagement

Licenses and License Mappings reference