Edit a contact database or text analytics database
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Click General Setup > Databases > Database Settings.
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Select Contact Database or Text Analytics, then click Edit.
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Edit the following fields as necessary:
Contact Database fields
Item
Description
Contact Database Service
Read-only name of the database.
Consolidate
Select this check box to allow local and centralized archiving components to archive media information to a single database.
HTTP Port
The port number used by the database to communicate with the Recorder.
HTTPS (TLS)
The default port for TLS communication.
Watermark
The watermark indicates the date and time at which archiving will begin in the next cycle. Select either Do not change the current value or Change the current value to (and then select a date and time).
Text Analytics database fields
Item
Description
Text Analytics Services
Read-only name of the database.
Watermark
The watermark indicates the date and time at which archiving will begin in the next cycle. Select either Do not change the current value or Change the current value to (and then select a date and time).
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Click Save, and when prompted, restart the Recorder.