Configure voice card channels

Configure voice card channels to change editable settings on one or more channels, such as AGC and Energy Detect Level.

You can configure a single Channel Name using the Configure command. Except for T1/E1 and PCM cards, you can also configure Extension and Employee ID using the Configure command. However, for a large number of channels, doing so can be a laborious task. To edit multiple Channel Name, Extension and Employee ID fields, use the Edit Tags command, as described in Edit tags for voice card channels.

If the Recorder is associated with the Enterprise Manager, Extension and Employee ID fields are controlled from the Enterprise Manager.

Procedure

Click General Setup > Voice Cards > Card.
Select a voice card, and then click Channels. Select a voice card, and then click Channels. To edit all channels at once, click Select All (click Select None to de-select.)
Click Configure.
Complete the channel details screen for the type of voice card selected.
Click Save.