Download Verint KB upgrade package

Download the Verint KB that contains the Thales upgrade files. Then move the upgrade files to a server that supports Secure Copy Protocol (SCP). Finally, use the SCP command, to copy the upgrade files to both the primary and secondary CipherTrust Manager nodes.

Before you begin 

Disable rotation and remove high-availability on CipherTrust Manager

Ensure that you have access to a server that:

  • Supports Secure Copy Protocol (SCP)

  • Is reachable by both the primary and secondary nodes

Procedure 

  1. Download KB228247 CipherTrust KMS Update Package.

    Go to Verint Connect Latest KBs, from the KB (Patch) Search page, search for KB228247.

  2. Extract the upgrade files from the KB package:

    • 610-000611-028_SW_Upgrade_Package_CipherTrust_Manager_v2.16.1_RevA.tar.gz.gpg

    • 610-000611-032_SW_Upgrade_Package_CipherTrust_Manager_v2.19.0_RevA.tar.gz.gpg

  3. Put both upgrade files on the remote SCP server.

  4. Log in to the primary node, open a Linux terminal, and run the following command to copy both upgrade files from the SCP server to the local ksadmin user's home directory:

    $ scp <remote_user>@<remote_scp_server>:/<remote-path>/<filename> /home/ksadmin

    Provide the values for your environment:

    • <remote_user>: User name for authentication on the SCP server.

    • <remote_scp_server>: IP address or host name of the remote SCP server.

    • <remote-path>: Directory path on the SCP server where the files are stored.

    • <filename>: Name of the upgrade file to copy (see step 2).

    • home: Required. Local directory where the file is saved.

    • ksadmin: Required. Local user account on the node where the command is executed.

      Example:  

      Copy 
      $ scp svcverint@10.132.64.111:/CipherTrustBackup/610-000611-028_SW_Upgrade_Package_CipherTrust_Manager_v2.16.1_RevA.tar.gz.gpg /home/ksadmin/
      $ scp svcverint@10.132.64.111:/CipherTrustBackup/610-000611-032_SW_Upgrade_Package_CipherTrust_Manager_v2.19.0_RevA.tar.gz.gpg /home/ksadmin/

  5. Log in to the secondary node, and copy both upgrade files to the local ksadmin user's home directory:

    $ scp <remote_user>@<remote_scp_server>:/<remote-path>/<filename> /home/ksadmin

What to do next 

Upgrade to CipherTrust Manager 2.19.0